Here’s the translation of the provided text into English:
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**Order Processing**
We need 1-2 working days to process your order before shipping without any delay. The delivery time for European countries will be 15-20 days. For countries like the USA, Australia, and most South American countries, it will be 15 days.
**Tracking**
After shipping the package, the customer will receive a confirmation email with a tracking number in it. You can visit http://www.17track.net/ for various Express information, http://www.ems.com.cn/english.html for SME information, or http://www.cn.dhl.com/en.html for DHL information. For the following countries: Germany, Italy, Belgium, Luxembourg, Spain, Netherlands, Austria, Bulgaria, Croatia, Denmark, Finland, France, Greece, Hungary, Ireland, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, please choose DHL as the express delivery company.
Online tracking can keep track of your package at different stages. If you cannot trace it, try again one or two days later, or ask for help from our customer service.
**Return Policy**
Within 14 days (from the day the goods are signed for/received), if you request to return the purchased item, it can be returned and refunded under the following conditions. The products must be returned in their original packaging, meaning they should not be used (except for testing), worn, plastic removed, damaged, scratched, or tampered with. All returns are at your own expense.
When we receive the products sent back intact, we will deduct $20-40 for shipping and delivery fees for the time taken to send them to you, and then we will issue a refund. Please note that after 14 days we may not issue a refund, but exchanges may be acceptable. Please note that refunds do not apply to watches that have suffered physical damage caused by customs. If this is the case, an exchange will be advisable.
**Exchanges**
Within 14 days (from the day the goods are signed for/received), if you find that the purchased products are unsatisfactory, they can be returned and exchanged under the following conditions:
The products must be returned in their original packaging, meaning they should not be used (except for testing), worn, plastic removed, damaged, scratched, or tampered with. All returns are at your own expense.
When we receive the returned products intact, we will replace them with new ones and resend them to you. As there are delivery costs and shipping fees involved, please kindly understand that we must charge 10-20 USD as shipping and delivery costs before sending the replacement item.
Exchanges will be subject to adjustments for any price difference (if there are any). Please note that if you wish to replace the item after the guaranteed 14 days, you are advised to contact us directly for further processing.
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If you need anything else, feel free to ask!
